MTX Realty's Privacy Policy

Last Updated: September 7, 2026

MTX Realty, LLC (“MTX Realty,” “MTX,” “we,” “our,” or “us”) respects the privacy of visitors to our websites and of clients, customers, prospective clients, consumers, and others whose personal information we receive in connection with our real estate brokerage activities.

This Privacy Policy explains the types of information we may collect, how we may use and share that information, how we seek to protect it, and choices or rights that may be available under applicable law.

This Policy applies to MTX Realty websites, online forms and services, and personal information collected in connection with MTX Realty brokerage activities. It does not replace contractual obligations, legally required disclosures, or the privacy policies of independent third-party services.

Information We May Collect

The information MTX Realty collects depends on how a person interacts with us and the services involved.

We may collect:

• Name, mailing address, email address, telephone number, and other contact information.
• Information submitted through website forms, property inquiries, account registrations, contact requests, or other communications.
• Real estate preferences, property information, transaction details, representation information, and documents associated with buying, selling, leasing, or other real estate activities.
• Information contained in contracts, disclosures, applications, transaction records, and related brokerage documents.
• Taxpayer, payment, banking, financial, income, or identification information when reasonably necessary for a legitimate transaction, accounting, tax, or brokerage purpose.
• Information provided to us by title companies, mortgage lenders, cooperating brokers, inspectors, attorneys, MLS organizations, and other transaction participants or service providers.
• Internet Protocol address, browser type, device information, referring and exit pages, timestamps, website activity, and similar technical information.
• Cookie, analytics, and related website information.
• Other information voluntarily provided to MTX Realty.

Not every category of information is collected from every person or in every transaction.

How We Collect Information

MTX Realty may collect information directly from you when you contact us, submit an online form, register for an account, request property information, enter into a brokerage relationship, communicate with an MTX Realty Sales Associate, sign transaction documents, participate in a real estate transaction, or otherwise provide information to us.

We may also receive information through authorized technology systems and from third parties participating in or supporting a transaction, including MLS providers, title companies, lenders, inspectors, attorneys, cooperating real estate professionals, electronic-signature platforms, transaction-management providers, payment processors, and other service providers.

How We Use Information

MTX Realty may use personal information to:

• Provide real estate brokerage services.
• Respond to inquiries.
• Communicate about properties and transactions.
• Prepare, administer, negotiate, and close real estate transactions.
• Maintain required brokerage and transaction records.
• Operate and improve our website and technology systems.
• Provide requested property searches and market information.
• Process permitted payments and compensation.
• Maintain accounting and tax records.
• Prevent fraud, cybersecurity incidents, unauthorized transactions, or misuse.
• Comply with TREC requirements, MLS rules, contracts, court orders, governmental requests, and other legal obligations.
• Perform other legitimate business activities related to MTX Realty's brokerage operations.

We may also use contact information for marketing or promotional communications when permitted by applicable law. Recipients may request that marketing communications stop, and MTX Realty will honor applicable opt-out requirements.

Real Estate Transaction Information

Real estate transactions often require information to be shared among multiple participants.

When reasonably necessary to provide requested brokerage services or complete a transaction, MTX Realty may disclose appropriate information to persons such as title companies, lenders, inspectors, appraisers, attorneys, cooperating brokers and agents, MLS organizations, transaction coordinators, accountants, insurers, and other service providers or transaction participants.

MTX Realty and its Sales Associates are expected to exercise reasonable discretion and disclose only information appropriate for the applicable transaction or business purpose.

Sensitive Personal Information

MTX Realty seeks to minimize unnecessary collection and storage of highly sensitive information.

Sensitive information may include Social Security numbers, taxpayer-identification numbers, government-issued identification information, financial-account information, banking information, payment-card information, access credentials, and other information protected by applicable law.

Where reasonably available, sensitive payment and banking information should be submitted directly through an MTX-authorized secure payment or banking system rather than ordinary email, text message, or unsecured documents.

Taxpayer-identification information should ordinarily be provided through appropriate tax documentation, such as Form W-9, when required.

MTX Realty uses and discloses sensitive personal information only for legitimate brokerage, transaction, legal, accounting, security, or business purposes and as otherwise permitted by applicable law.

Website Logs, Cookies and Analytics

MTX Realty websites and technology providers may automatically collect technical information when a person visits or uses the website.

This information may include IP address, browser type, device information, operating system, referring pages, pages visited, date and time information, and similar website activity.

MTX Realty and its service providers may use cookies or similar technologies to operate website features, remember preferences, analyze website usage, improve website performance, and support marketing activities.

Browser settings may allow users to limit or disable certain cookies. Disabling cookies may affect some website features.

IDX and Property Search Services

MTX Realty may provide property-search and IDX services through third-party MLS or IDX technology providers.

Information submitted through those systems may be processed by MTX Realty and the applicable technology provider in accordance with the services requested and the provider's applicable terms and privacy practices.

IDX information is provided for consumers' personal, non-commercial use and remains subject to applicable MLS rules and required IDX disclosures.

Third-Party Technology and Service Providers

MTX Realty uses third-party technology and professional service providers to conduct brokerage operations.

These may include providers of:

• CRM and lead-management systems.
• Transaction-management systems.
• Electronic-signature services.
• Document storage.
• Websites and IDX services.
• Email and communications.
• Accounting and payment processing.
• Cybersecurity.
• Analytics and marketing.
• Training and other business services.

These providers may process personal information on MTX Realty's behalf or as necessary to provide their services.

Third-party websites and services may maintain their own privacy policies. MTX Realty is not responsible for the independent privacy practices of websites or services it does not control.

Information Security

MTX Realty uses reasonable administrative, technical, and operational safeguards intended to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

Safeguards may include password-protected systems, account-access controls, secure cloud-based systems, authorized payment providers, access limitations, cybersecurity practices, and procedures for reporting suspected security incidents.

No electronic system or method of transmission can be guaranteed to be completely secure.

Access to Information

Access to personal information maintained by MTX Realty is limited, as reasonably appropriate, to persons who need the information for legitimate brokerage, transaction, accounting, administrative, compliance, legal, technology, or business purposes.

Those persons may include the Sales Associate servicing a transaction, the Designated Broker, authorized brokerage or administrative personnel, and authorized professional or technology service providers.

MTX Realty Sales Associates are required to comply with MTX Realty policies concerning confidentiality, privacy, recordkeeping, and data security.

Retention of Information

MTX Realty may retain brokerage, transaction, accounting, tax, compliance, communication, and other records for the period required by applicable law, TREC rules, contracts, insurance requirements, legitimate business needs, or MTX Realty policy.

Records may be retained longer when reasonably necessary because of litigation, claims, investigations, tax obligations, regulatory matters, or other legitimate business or legal reasons.

Disposal of Personal Information

When personal information is no longer required to be retained, MTX Realty uses reasonable measures intended to prevent unauthorized access during disposal.

Depending on the type of record, this may include shredding paper documents or securely erasing, destroying, or otherwise rendering electronic information unreadable or indecipherable.

Security Incidents and Data Breaches

Known or suspected unauthorized access, disclosure, loss, theft, compromise, or misuse of MTX Realty or consumer information should be reported promptly to MTX Realty.

MTX Realty will evaluate reported incidents and take reasonable action appropriate to the circumstances and applicable legal requirements.

Privacy Rights and Requests

Depending on applicable law and the circumstances, a consumer may have rights concerning personal information maintained about that consumer.

Such rights may include the ability to request information about personal data being processed, request correction of inaccuracies, request deletion of certain information, obtain a copy of certain data, or opt out of certain processing activities.

MTX Realty will evaluate privacy requests under the law applicable to the requester and the information involved.

A privacy request may be submitted using the contact information below. MTX Realty may take reasonable steps to verify the identity and authority of the person submitting the request.

Children's Privacy

MTX Realty's websites and brokerage services are not directed to children under 13.

MTX Realty does not knowingly seek to collect personal information directly from children under 13 through its general website services.

If we learn that personal information from a child was collected in circumstances requiring deletion or parental consent, MTX Realty will take appropriate action consistent with applicable law.

Sale of Personal Information and Targeted Advertising

MTX Realty does not operate as a data broker.

MTX Realty may use technology providers for website analytics, advertising, CRM, or marketing functions. Certain privacy laws may define some transfers or advertising activities differently from ordinary real estate transactions.

If MTX Realty engages in processing that constitutes a “sale” of personal data, targeted advertising, or another activity requiring notice, consent, or an opt-out under applicable law, MTX Realty will provide the required notice or consumer choice.

Residents of Other States

Residents of states other than Texas may have additional privacy rights under laws applicable to them.

MTX Realty will address legally applicable requests in accordance with the law governing the particular request.

This Policy does not state that MTX Realty is subject to every state privacy statute merely because a person from that state accesses the website.

Changes to This Policy

MTX Realty may update this Privacy Policy as laws, technology, website features, business practices, or brokerage operations change.

The current version will be posted on the MTX Realty website with an updated effective or revision date.

Contact MTX Realty

Questions, privacy requests, or concerns regarding this Privacy Policy may be directed to:

MTX Realty, LLC
3148 Elmwood St
Fate, TX 75087
Phone: (888) 565-1855
Email: [email protected]
Website: www.mtxhomes.com